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Business

Infrastructure your business can build on.

Dark fibre, metro Ethernet and business NBN, hosted voice, colocation at Equinix and NextDC, and cloud hosting, all with SLAs and a named account team.

Connectivity

Business-grade NBN through to your own strand of glass.

Voice

Phone systems, trunks and business mobile on our own voice core.

Colocation

Rack space in Australia's premier facilities, run by our own field engineers.

Hosting

Cloud, dedicated and web hosting in Australian data centres we operate in.

Business Connectivity Questions Answered

The practical detail our engineers get asked most.

How do I choose between NBN Enterprise Ethernet, Metro Ethernet and Dark Fibre?

Enterprise Ethernet is the quickest to install and reaches almost anywhere nbn does. Metro Ethernet suits businesses with several sites in the Sydney and Melbourne CBDs where our fibre already reaches the building. Dark Fibre is for organisations that want their own fibre and full control over how it is used. Tell us the sites and we will recommend the right mix.

What service levels do you offer?

Every business service includes a service level agreement. Faster options range from repair within 12 business hours down to 4 hours around the clock, with uptime guarantees. You choose the level per service when you order.

How long does installation take?

Enterprise Ethernet usually takes 10 to 20 business days, with free standard installation on a 36-month term. Metro Ethernet can be faster where our fibre is already in the building. Dark Fibre and sites needing a new build are quoted individually.

Do plans include static IPs and unlimited data?

Yes. Business connectivity plans include static IP addressing and unlimited data as standard, with IPv6 available on request.

Can you consolidate our connectivity, voice and hosting on one bill?

Yes. That is what we are set up to do: one provider, one bill and one number to call across connectivity, phone systems, mobile, colocation and hosting.

We have sites the nbn cannot reach well. What are the options?

There are usually options: Telstra Ethernet Access for regional sites, 4G or 5G mobile data as the main link or a backup, fixed wireless where there is line of sight, and dark fibre where the cost makes sense. Tell us the addresses and we will work out what is possible.

Talk to an Engineer, Not a Salesperson

Tell us what you're building and we'll design the connectivity around it, with pricing that holds.