Your brand. Your customer. Our network.
Resell nbn, Opticomm and Community Fibre under your own name at reseller rates. Qualification, ordering, upgrades and fault logging are all online, and there is no network to build.
How It Works
You sell it, support it and bill it. We run the network behind it and stay out of sight.
Whitelabel Broadband is the simplest way to become the internet provider for customers you already look after. You buy at reseller rates, add whatever margin you decide on, and invoice the customer yourself. The service carries your brand from the first address check to the final invoice.
There is no IP addressing for you to manage, no ASN to apply for, no NNI to order and no BNG to run. Services arrive fully routed on our core, with a public IPv4 address and native IPv6 on every one of them, over IPoE or PPPoE as you prefer.
What you get instead is a platform: qualify an address, place the order, upgrade a tier, log a fault and run a line test, all online, all yourself, at whatever hour your customer calls you. Everything the portal does, our API does too, so it can live inside your own systems instead.
- You sell and priceYour brand, your plans, your margin on top of our reseller rates. We never quote your customer.
- You invoiceYour invoices, your terms, your payment relationship. We bill you, once, for everything.
- You do level 1 and 2You already take the call when their computers stop working. Now you take it for their internet too, using our diagnostic tools.
- We do level 3Level 3 escalations go to our NOC, in business hours on broadband and around the clock for an outage or a major issue affecting your base. Core network, capacity, upgrades and 24/7 monitoring are ours, as is every nbn escalation, order and appointment.
Three Networks, One Portal
You are not limited to nbn. Check an address once and the portal shows whatever is available there, so you can win sites a provider selling only nbn would have to turn down.
nbn
NationwideThe full residential and business range, across fibre, FTTN, FTTC, HFC and fixed wireless. Our network reaches all 121 points of interconnect, so you can sell anywhere in Australia.
Opticomm
New estates and apartmentsFibre to the premises in housing estates, apartment buildings and business parks that Opticomm builds instead of nbn. Often the only option at a new address, and easy to miss if you only check nbn.
Community Fibre
Selected estatesAnother fibre network serving its own estates and developments. Same ordering, same portal, same support, so it is simply another set of addresses you can now win.
Why Resell Broadband
The margin is worth having, but the bigger reason is simpler: the people who already supply the hardware and the support should supply the connection too.
Your customer already calls you about their firewall, switches and computers. If the internet is yours too, they call you for that as well, instead of being passed between you and a call centre.
Today you sit on hold with another ISP about a fault you cannot test yourself. When you are the ISP, you run the test in the portal and get an answer in seconds.
You buy at reseller rates and set your own price. It is a service the customer already pays for every month, just to someone else.
A customer who gets their internet, hardware and support from you is less likely to shop around for any one part of it.
Our relationship is with you, not your customer. We do not market to them, we do not call them, and they never see our name on the service.
No equipment to buy, no transit contracts, no IP addressing to plan and no late-night maintenance. Add customers without adding network engineers.
Everything Is Self-Service
You can do every step yourself, in the portal or through the API. You only need to call us if you want to.
Search any Australian address or Location ID. The service class, technology, available ports and every product you can sell there come back straight away.
Order from the same screen as the qualification result. Straightforward orders on a line that is already active usually connect the same day.
Move a customer to a faster plan, change their plan or cancel a service yourself, without asking us first.
Log a fault against a service and follow its progress. The full history stays on the record, and we take it to nbn and chase the appointment.
Run health checks, loopback tests, NTD status checks and NTD resets whenever you need them. Your first-line team can fix the simple faults without escalating.
Anything you can do in the portal, you can do from your own systems. Qualify, order, manage services, run tests and receive updates through your CRM or billing platform.
The Partner Portal
You get the same portal our own engineers use, with service health, line testing, usage, billing and a full API. These are real screenshots. Click any of them to see it full size.
Qualify and Order in Minutes
Search any Australian address or Location ID. You get the service class, technology, available ports and every product you can sell there, with your rate against each one, and you order from the same screen.
Automated Assurance
Every service shows a live health summary covering connectivity, performance and stability. Faults are described in plain English with a suggested next step, so your first-line team knows what to do before they call anyone.
Line Testing on Demand
Run a health check, loopback test, NTD status check or NTD reset from the service record. Results appear on the same screen, so nobody waits in a queue to find out what is wrong.
Automated Fault Logging
Log faults, questions and service changes against a specific service and follow their progress. The full history stays on the record so anyone on your team can pick it up, and we chase nbn for you.
Usage and Billing Visibility
Monthly data usage per service, plus invoices and charges in one place. Check a customer's bill or look into unusual usage without asking us.
A Full API Suite
Anything the portal can do, the API can do: address search, qualification, product lists, ordering, service management, upgrades and tests. It is documented in Swagger so you can connect it to your own CRM or billing system.
The Technical Detail
The parts that normally take a new provider a year to get right are already done.
- IPoE and PPPoE
- Both. Choose per service: PPPoE if you want a username and password on the router, IPoE if you want the connection to come up on its own.
- IPv4 included
- A public IPv4 address on every service, and a static address where a customer needs one. Nothing for you to apply for or manage.
- Native IPv6
- Every service runs IPv4 and IPv6 together from day one, properly routed rather than tunnelled.
- No ASN, no address space
- You do not need an APNIC membership, an ASN or any IP addresses of your own to start. If you want them later, move to Whitelabel Infrastructure.
- Layer 3 handoff
- Services arrive ready to use on our network. There is no interconnect to order and no equipment for you to run.
- All 121 nbn POIs
- Our network reaches every nbn point of interconnect, so you can sell anywhere in Australia from your first service.
Speed Tiers You Can Sell
The full nbn range, depending on what each address supports. We send pricing with your rate card rather than publishing it here.
- NBN Home
- 12 / 1 Mbps
- NBN Home
- 25 / 10 Mbps
- NBN Home
- 50 / 20 Mbps
- NBN Home
- 100 / 40 Mbps
- NBN Home Fast II
- 500 / 50 Mbps
- NBN Home Superfast
- 750 / 50 Mbps
- NBN Home Ultrafast
- 1000 / 100 Mbps
- NBN Home Hyperfast
- 2000 / 200 Mbps
- NBN for Business
- 250 / 100 Mbps
- NBN for Business
- 500 / 200 Mbps
- NBN for Business
- 1000 / 400 Mbps
- NBN for Business
- 2000 / 500 Mbps
Speeds shown are nbn wholesale peak information rates. Tiers above 100/40 reflect nbn’s September 2025 accelerations and the Hyperfast tier introduced alongside them, and are available on FTTP and HFC where the address supports them.
What Else You Can Resell
Most partners start with nbn and add the rest as customers ask for it. Same portal, same invoice, same support.
nbn Enterprise Ethernet, Telstra Ethernet Access and our own metro fibre, on symmetrical plans with business SLAs, sold under your brand.
Whitelabel hosted PBX and SIP trunking with local, 13/1300/1800 and virtual mobile ranges, plus bulk porting for a customer base you are migrating.
Australian compute, storage and backup your customers see as yours, in the same facilities as our core network.
Wholesale .au and international registrations at partner rates, with bulk transfers and DNS included.
Racks and cross connects in the Equinix and NextDC facilities we already operate from, on wholesale terms.
SIM and mobile broadband services to round out a bundle, so the whole connectivity spend sits with you.
Who It Suits
You already look after the customer's IT. Adding internet means one bill and one number to call.
Start selling a full range of plans across Australia without building a network first.
Cameras, alarms and AV systems all need a reliable connection. Supply that connection yourself and bill it monthly, instead of leaving it to someone else.
Include internet with the software your customers already run their business on, set up automatically through our API.
Get the Partner Guide
One PDF covering both models, who does what, the portal and API, support, billing, compliance and how to get started. Tell us where to send it.
Whitelabel Broadband Questions Answered
What partners usually ask before signing up.
With Whitelabel Broadband you buy at reseller rates, add your margin and sell under your brand, using our IP addresses. Whitelabel Infrastructure is for providers who want to use their own IP addresses and ASN. Both use the same portal, the same tools and the same support.
Not on this product. Whitelabel Broadband is designed so you can start selling without needing your own IP addresses. If you want to use your own, that is Whitelabel Infrastructure, and you can move across later.
You handle level 1 and 2, because your team already knows the customer. The portal gives them service health, loopback and NTD tests, so most faults can be sorted without escalating, and our wholesale team is behind you in business hours. Level 3 escalations go to our NOC, along with nbn escalations and anything needing a technician on site. On broadband that runs in business hours, and around the clock for a network outage or a major issue affecting your customer base.
No. The service is delivered under your brand, on your invoice, with your support number. We do not contact your customers, we do not market to them, and we never compete for them.
We send you one invoice a month covering every service, with the charges listed per service in the portal. You invoice your customer at whatever price you set. We never see what you charge.
Both, selectable per service. Every service is dual-stack with a public IPv4 address and native IPv6, and static addressing is available where a customer needs it.
Once we have agreed pricing and your portal account is set up, you can check an address and place an order the same day. There is nothing to build first.
Through our API. Address search, qualification, product lists, ordering, service management, upgrades and tests are all available and documented, so your own systems can do the work instead of someone using the portal.
The full nbn range, from 12/1 up to Home Hyperfast at 2000/200 and NBN for Business at 2000/500, depending on what each address supports. If the portal shows a plan against an address, you can sell it.
Business and enterprise fibre, phone systems and SIP, cloud hosting and backup, domains and DNS, colocation and mobile data. Most partners start with nbn and add the rest as customers ask for it.
Selling internet in your own name usually makes you a carriage service provider, which can mean registering with the ACMA, joining the TIO scheme and following the TCP Code. Most partners already have this in place. If you do not, we will explain what usually applies, though you should get your own advice on your situation.
No lock-in contract and no minimum number of services. How many you sell affects your pricing, but not whether you can start.
Ready to start selling?
Tell us roughly how many services you expect to sell and we will come back with pricing, a portal account and a start date.